RMS User Suggestions
223 results found
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Reservation Made/Modified Details
It would be great if we could see the exact time reservations are made. Currently it only shows the date, but I know it is data that is collected and available when I go into each reservation. Same could be said for the Online Reservation Transaction report. We'd really appreciate this. Thanks.
1 vote -
Make the Flash Report 1 Page
I think the original intention was for the Flash Report to be 1 page, right now for us it prints on 2 with just one line on the second page. I think this should be an easy fix.
1 vote -
Add mobile rates on IBE
Please add a functionality to create mobile-only rates and offers so that we can compete with the likes of Booking.com and Expedia's mobile discounts through our own booking engine.
1 vote -
Default In/Out Movement Screen Date to Audit Date
Currently the In/Out Movement Screen defaults to the local time on your computer. After midnight, we are still checking in guests that are from the same audit date but it's defaulting to the next day. This is confusing and doesn't make any sense when checking in guests after midnight prior to the audit. I imagine most hotels are still checking in guests after midnight for the previous night. I would would suggest the same for the Booking Chart.
1 vote -
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RMS Pay by link to include credit card surcharge option
Currently, we can't add a credit card surcharge to pay by link payments. Adding the surcharge option would increase the usage of the pay-by-link option and reduce the risk of fraud.
1 vote -
More flexibility with Max Pax Occupancy settings
We have a room type where the max occupancy is set as 4. In this room type we can either accept a max of 2a + 2c OR 3a. We can't accept 3a + 1c or 4a. We can manage the 4a scenario via the rate tables and applying a max adult amount of 3, however there currently is no way to deal with the 3a + 1c scenario meaning this room type can be overbooked via our online distribution sources. This is a urgent requirement with no current solution as per RMS support.
1 vote -
Visual status on to do chart
Right now when we open the To Do Chart its very hard to visualize if a task has already been completed or if it is still pending.
It would be great if the completed tasks would be crossed over or change color. Same thing for overdue tasks.
1 vote -
Easy Signature Collection Link
An easy signature collection link that we can create and send to guests for their booking which will look identical/same as the signature collection in the Guest Portal but without the long and time consuming steps of the guest portal.
We would like to be able to collect a signature for our Ts & Cs for our guests by simply sending a link if we are not troubling them with the guest portal.
The signature collection would function the same in sending the signed digital form to correspondence.
1 vote -
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Tags: #Hitclub #taihitclub1 vote -
Reinstate automatic inclusion for Admins when a SR is raised from any property in a Chain
I would like the Service Request functionality of being able to see any SR raised for any of my properties Reinstated so that it is not reliant on being "Copied In".
1 vote -
Drop in Add-Ons from Online sources
Drop in Add-Ons based on Reservation parameters. For example, if guest book 3 pax in a room that has a King bed but we allow up to 3 guests with a rollaway, add the rollaway via an Add-On automatically to the Reservation.
1 vote -
RMS Pay settlement report to include receipt number
The RMS Pay settlement report should include the option to show receipt numbers. This would save having to drill down from the reports into the account to be able to tick off the correct receipts in the bank reconciliation.
Alternatively, the bank reconciliation screen could be modified to include the reservation number.
Either option would be a great time saver when preparing bank reconciliations especially when you have many payments of the same amount.1 vote -
It would be great if rates were organized alphabetically in property options rate management. They are organized this way everywhere else
It would be great if rates were organized alphabetically in property options, rate management. Rates are organized this way everywhere else in the system, but in rate management they are organized by the date they were created.
1 vote -
Qantas / Jetstar Virtual Credit Card to drop into RMS
Currently, Qantas / Jetstar bookings don't have the VCC's drop into the system. Have them drop into RMS
4 votes -
Pan Pacific Travel - Channel connection
Add the Pan Pacific Travel - Channel connection
2 votes -
A column in the IN/OUT Movements screen showing the guests Boomgate access code
A column in the IN/OUT Movements screen showing the guests Boomgate access code, to keep track of for after hours arrivals/entries into the park that have forgotten their code and cannot enter.
1 vote -
EDM: Manually remove emails + Save updated list
Add the ability to manually untick emails in Report Writer and save the new version over the current email list.
1 vote -
Remove Duplicate Emails in EDM > Send Campaign > Report Writer
Please add to Report Writer the option to "Remove Duplicate Emails"
We often have guests traveling in groups and coporate clients that use the same email address, so when we go to send an EDM, they end up getting the same email multiple times.
1 vote -
I would like the ability to schedule charges to be added for a future date in Job Management
In Job Management we currently can setup scheduled charges however they can only be posted as of the current accounting date. It would be beneficial to have the ability to setup scheduled charges to start as of a date in the future.
1 vote
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