RMS User Suggestions
223 results found
-
Guest Profile Pronouns Option
A section on the guest profile to have optional pronouns for guests, similar to titles mr. miss. dr. prof, etc. Optional for guests to fill out on direct bookings.
1 vote -
Gift Cards with Existing Payment Gateway
We are a current client who would like to have the ability to utilise the available Gift Card functionality in RMS with our existing payment gateway - CBA.
3 votes -
Availability Chart Stats On By Default
It would be good to have the option of having 'stats on' as a default setting for the availability chart,
1 vote -
Portal Enhancement
It would be great as part of own booking management within the portal if a guest could apply a discount/promo code to a booking.
1 vote -
EDM - import your own EDM template
To enhance flexibility and user experience, it's currently possible to utilize and modify existing templates within the RMS's EDM module. Expanding this capability to allow the import of custom EDM templates into RMS would significantly benefit users, offering greater personalization and efficiency and branding.
1 vote -
Credit Limit Within a Company Profile Applies To All Properties Within An Organisation
Where a credit value has been inputted within a company profile, the limit applies as a total to the company, regardless of which property they book within the Group. In addition, the credit limit value remains, regardless of the number of invoices being generated, the total of all invoices does not exceed the total available credit.
Example: Company A has a $5,000 limit. If they book at Property A and charges are invoiced back for $4,000, then Company A only has $1,000 remaining available for all properties, until the initial $4,000k is paid, resetting their total limit.
Example: Company A…
1 vote -
Tariff Audit Report
Hi Team,
We would like to request for a report that would be able to identify any changes made in the tariff manager on any given day.
We want to see an audit trail of Tariff Overrides, Tariff Adjustments, and Daily Bar changes that is created and deleted everyday.
This has been asked by Auditors to make sure that we would be able to investigate any changes in the tariffs by a user access.
2 votes -
Automatic bank feeds for Trust Accounting
Setup Automatic bank feeds into RMS Trust Owner Accounting Bank Rec Screen, this would make the trust bank reconciliation much easier and streamlined
2 votes -
Complete Pre-Check In for Group Reservation
The ability for the guest in the master profile of a group reservation, to complete pre-check in on behalf of all guest whilst also showing a complete room list on the digital registration card they are signing on behalf.
Additionally, when completed, this recorded the group has completed pre-check in and reflects on the Pre-Check In Report.
This would be ideal for inhound groups, sporting groups or corporate groups.
1 vote -
Have icons for bedrooms and bathrooms on rooms/properties online
Our business type is holiday homes and apartments. We would love to add to the Sleep icon (number of people) other icons for bedrooms, bathrooms etc to show up on the booking page for individual areas/properties.
2 votes -
Disable New Reservation Types From Automatically Being Added To Triggered Correspondence
Whenever we add a reservation type, the new reservation type is automatically given access to all of our triggered correspondence.
If we forget to disallow the new reservation type on all of our existing triggered correspondence, customers get automatic emails from properties that they are not going to be staying at, making it a confusing experience for everyone.
2 votes -
I would like RMS Require an active CC on file in order for the guest to be checked in
It would be very helpful to have the option to require an active credit Card on file in order for the reservation to be checked in. This way we ensure we have a CC on file as they add charges to their account during their stay.
4 votes -
Weekly Arears Triggered Correspondence
Could we please add an action on the triggered correspondence that would allow us to send an email to everyone who are behind on their weekly rent.
We would like it to be based on the amount of weeks that they are on arears instead of the total dollar figure as the trigger point.
1 vote -
I would like 2nd deposits due to show on the Overdue Deposit List for Master Reservations.
Currently if the RMS reservation is listed as Master, the 2nd deposit is not showing, nor does the individual reservations show up on the Overdue Deposit Report. Could we either have a) Individual reservations on overdue deposit report or b) master reservation on overdue deposit report.
2 votes -
ETD - Departures
In/Out Movements
Have in the Departures section a box with the Estimated Time of Departure (ETD), rather than the ETA.
Then we can check if a late departure is arranged without having to go into each booking.1 vote -
Pre-checkin - better wording on buttons so guests don't worry that they are paying twice
Guest portal - pre-checkin - After guest accepts T&C's the button reads "Continue to payment" this has caused many guests to call saying they have paid and won't continue further, thus pre-check in is not completed. If the button read only "Continue" guests would reach the payment page which clearly states "Card details required for incidentals". This would save time for staff and guests.
4 votes -
i would like the amount of guest stays to be on the main reservation screen instead of the drop down
Put the amount of times a guest has stayed back on the guest screen. Its a terrible idea having it under the stats icon.
You should be able to open the reservation and clearly see if it is a repeat guest.
Exactly like it used to be.2 votes -
Exclude Fixed Reservations from Inventory for Channels
I would like channel managers (booking.com) to look at fixed reservations and not include as available inventory for "Quote" reservations
Currently booking.com does not look at FIXED reservations when looking at inventory for available nights. Booking.com will still allow a "Quote" reservation and disregards bookings that are fixed and cannot be moved.
2 votes -
Out of order Notes to appear in owners portal (purple bar)
The ability for Out of Order Notes to appear in the owners portal so owner can see why their property is marked as out of order For example: carpet steam cleaning, external pressure wash or gutter cleans, etc ...
2 votes -
Ability to add hyperlink to SMS
It would be really good to be able to use hyperlinks within SMS correspondences, the ability to direct customers to web pages, T & C, pet policies, late arrival info, park maps, etc.
160 characters more than often is not enough to get the message across. cutting & pasting tiny URLs seems so old-fashioned for both us and the customer using a smart phone.3 votes
- Don't see your idea?